General Terms and Conditions

FOR THE PURCHASE OF HEALY WORLD PRODUCTS AND THE SUBSCRIPTION TO A HEALY FREQUENCY PROGRAM

1. GENERAL

1.1 The following website is operated by Healy International B.V. as a company incorporated and existing under the laws of The Netherlands with its business address at Paterswoldseweg 806, 9728 BM, Groningen, The Netherlands. Please read the following terms and conditions carefully before accessing the website.

These Terms and Conditions constitute a legally binding agreement between you and Healy World and govern your use of the Website and all offers presented on the Website and all purchases made through the Website of HEALY WORLD products and Healy Program Group subscriptions. They apply to all contracts concluded via the official website http://eu.healy.shop/(the “Website”) of Healy International B.V. with a customer who is a consumer, i.e. any natural person who enters into a legal transaction for purposes that are predominantly outside his or her trade, business or profession (hereinafter “Consumer” or “You”).

By registering, subscribing for a fee, or purchasing products or other content, you agree to these Terms and Conditions.

1.2 Ordering a HEALY WORLD device or accessory (“HEALY WORLD Products”) and/or subscribing to a Healy Frequency Program (“HEALY WORLD Subscription”) is only possible if you are at least 18 years old and agree to these Terms and Conditions.

1.3 Part A of these General Terms and Conditions contains regulations for the purchase of a HEALY WORLD product. Part B of these General Terms and Conditions contains special provisions for the conclusion of a HEALY WORLD subscription. Part C contains further provisions which, like this Clause 1, apply both to the purchase of a HEALY WORLD Product and to the conclusion of a HEALY WORLD Subscription.

Part A – BUYING A HEALY WORLD PRODUCT

2. CONCLUSION OF THE CONTRACT

2.1 The presentation of HEALY WORLD PRODUCTS on the website does not constitute a legally binding offer, but a non-binding product catalog. Errors and omissions excepted.

2.2 By placing an order on the Website, the consumer makes a binding offer to purchase the respective HEALY WORLD products and thus to enter into a purchase agreement (“Agreement“).

2.3 In order to place an order, the consumer may first place HEALY WORLD products in the shopping cart without obligation and then correct his entries at any time by using the “Back” button on his browser before placing the binding order. In the shopping cart itself, he can change the quantity of a product or remove a product from the shopping cart at any time.

2.4 After that, the consumer must enter all data relevant for processing the order (first and last name, billing and delivery address, selection of payment method and payment data, e-mail address). During the ordering process, HEALY WORLD provides the consumer with technical means in the form of a customary completeness and plausibility check (checking whether all mandatory fields have been filled in and whether the characters entered match the corresponding mandatory field), with the help of which the consumer can identify any errors in input. Subsequently, the consumer’s order data is summarized once again for verification.

2.5 By clicking the button “order subject to payment” the consumer places a binding order for the HEALY WORLD products contained in the shopping cart. The consumer can only place a binding order if he has taken note of and accepted these GTC and if he has taken note of the privacy policy and the cancellation policy according to section 6 and confirmed this by placing a check mark in the field “I have taken note of and accepted the privacy policy and the GTC” as well as in the field “I have taken note of the cancellation policy” before clicking the aforementioned button “Order subject to payment”.

2.6 The General Terms and Conditions can be printed via the “Print” function and saved via the “Save” function.

2.7 HEALY WORLD shall immediately confirm receipt of the order by automatically generated e-mail to the consumer (“Confirmation of Receipt“). The Confirmation of Receipt does not constitute an acceptance of the order, unless such acceptance is expressly stated in the Confirmation of Receipt, in which case the contract shall be concluded by such acceptance. Otherwise, a contract shall be concluded at the time HEALY WORLD accepts the order by e-mail to the customer (“Order Confirmation“), at the latest, however, when the ordered HEALY WORLD products are shipped in accordance with Sections 1 and 4.2 and the consumer receives another separate e-mail with the shipping information (“Shipping Confirmation“) from HEALY WORLD. The order or shipping confirmation will also contain all details of the contract (including the details of the order and these General Terms and Conditions and the Privacy Policy).

2.8 If the acceptance of the consumer’s order is not expressly declared within five working days after receipt of the order confirmation by sending the order or shipping confirmation, the consumer’s offer to conclude the contract shall be deemed rejected.

2.9 HEALY WORLD shall use reasonable efforts to provide a specific, clear and detailed description of the features, price and availability of each HEALY WORLD Product offered by HEALY WORLD.

3. PRICES; TERMS OF PAYMENT

3.1 The prices stated on the website in euros include the statutory value added tax and other price components and are exclusive of the respective flat rate shipping costs, which are automatically displayed in the shopping cart. The total purchase price for the products ordered by you including VAT and, if applicable, shipping costs will also be displayed in the order mask before you submit the order.

3.2 Payment shall be made via the payment method selected by you in the order process
The following payment methods are available:

• Credit card: VISA, MasterCard, American Express
• PayPal, SOFORT and iDEAL.

The data is encrypted during transmission using the SSL (Secure Socket Layer) protocol, which ensures the safe flow of this information. The payment module is outsourced to Payabl.(https://payabl.com), which specializes in secure online payments; the security system used is currently one of the most secure according to the PCI-DSS standard.
Important note: the list is not exhaustive and the separate privacy policies of the card and payment providers apply to all transactions.

We continue to offer the following payment options in cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. The payment is made to Klarna in each case:

• Invoice: The payment term is 14 days from the shipment of the goods and/or the provision of the service. The full invoice terms for the countries where this payment method is available can be found on Klarna’s website here.
• Installment purchase: With Klarna’s financing service, you can pay for your purchase in fixed or flexible monthly installments under the conditions specified in the checkout. The installment payment is due at the end of each month after Klarna sends you a monthly invoice. For more information on installment purchasing, including terms and conditions and standard European consumer credit information for countries where this payment method is offered, click here.

The use of the payment methods invoice and installment purchase requires a positive credit assessment. In this respect, we forward your data to Klarna for the purpose of the address and credit check as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. General information about Klarna can be found here. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and as specified in Klarna’s privacy policy.

3.3 The Consumer shall receive invoices and credit notes for each binding order exclusively in electronic form. Upon receipt of the invoice, the invoice amount stated therein is immediately due for payment in full.

3.4 In case of default of payment HEALY WORLD is entitled to its statutory rights.

4. DELIVERY; RESERVATION OF TITLE

4.1 A product order will be delivered to the address provided by the consumer to HEALY WORLD.

4.2 HEALY WORLD shall deliver the ordered HEALY WORLD products at the latest within 30 calendar days after conclusion of the purchase contract.

4.3 HEALY WORLD reserves the right not to refund the delivery charges paid by the consumer if, after payment of the delivery charge and initiation of delivery, the consumer wishes to change the delivery method to a lower-priced delivery option or to self-collection or to a new, lower-priced delivery address.  HEALY WORLD also reserves the right to charge the additional delivery fees incurred if the consumer subsequently changes the address provided or wishes to change the method of delivery to a higher priced delivery option.
4.4 HEALY WORLD reserves the unrestricted right to deliver a product order, or any part thereof, prior to the expected delivery date, provided that this is reasonable and without further cost to the consumer.

4.5 The risk of loss of or damage to the HEALY WORLD Product that is the subject of an Order shall pass to the Consumer (a) when the Consumer or a third party other than the carrier designated by the Consumer has taken possession of the HEALY WORLD Product; or (b) upon delivery of the HEALY WORLD Product to the carrier if the carrier has been engaged by the Consumer to transport the Product and such choice has not been offered by HEALY WORLD, without prejudice to the Consumer’s rights against the carrier.
4.6 Notwithstanding any limitations on delivery and/or transfer of risk, HEALY WORLD shall retain title to the HEALY WORLD Products until HEALY WORLD has received payment in full for all HEALY WORLD Products that are the subject of an Order.

5. RIGHTS OF DEFECT

5.1 In the event of defects in HEALY WORLD products, the consumer is entitled to demand supplementary performance, to withdraw from the contract or to reduce the purchase price within the scope of the statutory provisions.

5.2 The period for asserting claims based on defects shall be two years and shall commence at the time the respective HEALY WORLD products have been delivered to the consumer. Claims based on defects which HEALY WORLD has fraudulently concealed or which are subject to a quality or durability guarantee shall remain unaffected by this clause 2.
5.3 Claims for damages due to defects are subject to the statutory provisions, modified by the provisions in clause 6.

6. LIABILITY

6.1 HEALY WORLD shall always be liable irrespective of the nature of the breach of its obligations under the contract, including tort, if the breach of obligation is due to intent or gross negligence.
6.2 In case of breach of essential contractual obligations by HEALY WORLD, its legal representatives or vicarious agents, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may generally rely, HEALY WORLD shall be liable for any breach due to negligence; in case of slight negligence, however, liability shall be limited to the typical damage foreseeable at the time of conclusion of the contract.
6.3 Limitations and exclusions of liability according to this clause 6 do not apply

• in case of injury to life, body or health,
• in case of fraudulent concealment of defects,
• in the event of liability for claims under the Product Liability Act,
• in the event of gross negligence on the part of HEALY WORLD’s executive bodies or officers, or
• as far as HEALY WORLD has assumed a guarantee of quality or durability.

6.4 As far as liability is excluded or limited according to this clause 6, this also applies to employees, representatives and vicarious agents of HEALY WORLD.

6.5 The above liability provisions shall apply mutatis mutandis to futile expenses.
6.6 HEALY WORLD is not liable for damages resulting from improper use of the HEALY WORLD product by the consumer.

7. RIGHT OF REVOCATION

You are entitled to a right of withdrawal in accordance with the following provisions.

Cancellation policy

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Healy International B.V., Paterswoldseweg 806, 9728 Groningen, Netherlands, phone: +31 507 995 084, e-mail: contact@healy.world) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the model withdrawal form for this purpose, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

When exercising the right of withdrawal, you bear the direct costs of the return. The cost price of the return is 10 Euros and will be deducted from the credit amount if the cost of the return was not to be borne by Healy World according to the terms of the purchase contract.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

– END OF THE CANCELLATION POLICY –

Cancellation form

Sample cancellation form

(If you want to cancel the contract, please fill out and return this form).

– To Healy International B.V. c/o GILOG GmbH, Ernst-Heinrich-Geist-Straße 9-11, 50226 Frechen, Germany E-Mail: contact@healy.world

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*),/provision of the following service(*)

– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only in case of paper communication)
– Date

(*) Delete as applicable.

7.4 To exercise the right of withdrawal, the consumer can also log in and submit a ticket in the Support Center, stating his name, e-mail address, telephone number and desire to return a HEALY WORLD product. HEALY WORLD will process the return and send the consumer a return label. The consumer must securely package the HEALY WORLD product, affix the return label, and take the package to the nearest drop-off location from the carrier.

7.5 The right of withdrawal does not apply to the following contracts:

(a) Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

(b) contracts for the supply of goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;

7.6 In the case of promotional offers, any equipment and/or accessories that you received free of charge as part of your order must be returned along with the equipment and/or accessories that are not promotional items in order to receive a refund.

8. HEALY WORLD Warranty for Consumers

8.1 HEALY WORLD is liable for all material defects and defects of title that already existed at the time of sale. The warranty period for HEALY WORLD products and accessories is two years and starts from the day of receipt of the goods.

8.2 For orders placed by 31.12.2021, it shall be presumed in the first 6 months that the defect already existed at the time of sale. For all orders placed after 01.01.2022, this period shall be 12 months. After this period, the customer must prove that the defect already existed at the time of sale.

8.3 Excluded from the above restrictions are culpably caused damages to life, body or health or such which are based on an intentional or grossly negligent breach of duty by HEALY WORLD or a legal representative or vicarious agent.

8.4 If operating or product instructions of HEALY WORLD and the manuals are not followed, changes are made to the products or other improper interventions are made, the warranty is void insofar as defects have arisen as a result.

8.5 We ask for your understanding that we do not assume any warranty for wear parts of any kind.

Part B – CONCLUSION OF A HEALY WORLD Subscription

In addition to purchasing the HEALY WORLD product, you can also take out a HEALY WORLD subscription via the website.

9. scope and use of the HEALY WORLD subscription

9.1 The HEALY WORLD Subscription grants you the right to use the Healy Frequency Program and other services contained therein (“the Services“).

9.2 The HEALY WORLD subscription may not be used by other persons or organizations.

9.3 We may offer some services on a monthly subscription basis, individually or as a bundle of different programs.

10. CONCLUSION OF THE CONTRACT

A HEALY WORLD subscription can be taken out in accordance with the order process under point 2.

11. PRICES; TERMS OF PAYMENT

11.1 Prices are displayed in Euro including VAT.
11.2 If you decide to purchase a HEALY WORLD product at the same time as a HEALY WORLD subscription, the first payment is due from the date of your order and then on the same calendar day of the following month.

11.3 Payment shall be made via the payment method selected by you in the ordering process.
 The following payment methods are available:

• Credit card: VISA, Master Card, American Express,
• PayPal, SOFORT and iDEAL.

The data is encrypted during transmission using the SSL (Secure Socket Layer) protocol, which ensures a secure flow of information. The payment module is outsourced to Payabl.(https://payabl.com), which specializes in secure online payments; the security system used is currently one of the most secure according to the PCI-DSS standard.
Important note: the list is not exhaustive and the separate privacy policies of the card providers apply to all transactions.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options:

• Invoice: The payment term is 14 days from the date of shipment of the goods or provision of the service. The full invoice terms for the countries where this payment method is available can be found on Klarna’s website here.
• Installment purchase: With Klarna’s financing service, you can pay for your purchase in fixed or flexible monthly installments at the conditions specified in the checkout. The installment payment is due at the end of each month after Klarna sends you a monthly invoice. For more information about the installment purchase, including the terms and conditions and the European standard information for consumer credit for the countries in which this payment method is available, click here.

The use of the payment methods invoice and installment purchase requires a positive credit assessment. In this respect, we forward your data to Klarna for the purpose of the address and credit check as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. General information about Klarna can be found here. Your personal data will be processed by Klarna in accordance with the applicable data protection regulations and as specified in Klarna’s privacy policy.

12. TERM AND CANCELLATION OF HEALY WORLD SUBSCRIPTIONS

12.1 Term and renewal of the Healy Subscription

A paid HEALY subscription for your Healy or Maghealy has a minimum term, which is chosen by you when you sign the contract. If the paid subscription is not cancelled with one month’s notice to the end of the month, it is automatically renewed indefinitely, depending on the type of subscription. If you have not cancelled the initial paid subscription or have not cancelled it in time, you can cancel the renewal subscription at any time with one month’s notice.

12.2 Term and renewal of the Healy and MagHealy subscription

A paid Healy and MagHealy subscription has a minimum term, which varies depending on the type of subscription you choose.

Paid 1-, 3-, 6-, and 12-month subscriptions continue and are billed regularly until canceled.

If the paid subscription is not cancelled with one month’s notice to the end of the month, it will automatically renew indefinitely, depending on the type of subscription.

Cancellation before the end of the minimum term of a subscription is not possible.

1-month subscription (automatically renews for another month after expiration)

3-month subscription (automatically renewed for three months after expiration)

6-month subscription (automatically renewed for six months after expiration)

12-month subscription (automatically extended by one month after expiration)

If you have not cancelled your initial paid subscription or have not cancelled it in time, you can cancel the renewal subscription at any time by giving one month’s notice.

The possibility of renewal of a subscription to the longer term is possible only after the cancellation of the current subscription. In case of changing to a subscription with a longer term within an existing subscription, the monthly payment due date of the first subscription shall remain in effect until its expiration.

MagHealy: The following discounts apply to subscriptions with longer terms and/or additional MagHealy applications:

3 months subscription = 5% discount

6 months subscription = 10% discount

12 months subscription = 20% discount

2 MagHealy applications = 20% discount

3 MagHealy applications = 33% discount.

In case of simultaneous purchase of a MagHealy and a subscription, we grant a flat extension of the subscription for up to 15 days, which includes the delivery time of the device. This period is granted following an expired subscription. Healy World grants this lump sum subscription extension following an expired renewal subscription.

Healy World reserves the right to unilaterally modify or terminate these special terms and conditions at any time without notice for any reason.

12.3 Cancellation of the subscription

You may cancel any HEALY WORLD subscription(s) that you no longer desire by simply clicking the button in the Healy World Shop, under Subscriptions, or by sending a message to contact@healy.world. Early termination with immediate effect, before the end of the minimum term of the 1-, 3-, 6- and 12-month subscription, is not possible.

13. CHANGES IN THE CONDITIONS OF THE SUBSCRIPTION OFFERS

HEALY WORLD may, in its sole discretion, change the price of subscription offerings at certain intervals to reflect the impact of changes in the overall costs associated with our service. Cost factors that affect the price of our subscription offerings include production and licensing costs, costs associated with technical delivery, customer service and other distribution costs (e.g., billing and payment, marketing), general administrative and other overhead costs (e.g., rent, interest and other financing costs, costs of personnel, service providers and services, IT systems, energy), and government-imposed fees such as taxes and duties. HEALY WORLD will notify its customers of any price increase at least 30 days prior to its effective date by email to the address provided in the registration. Within the scope of the notification of the price increase, HEALY WORLD will also specifically inform its customers of the extraordinary right of cancellation, which applies exclusively to price adjustments, the cancellation period as well as the consequences of a cancellation that is not made in due time. If the subscription is not cancelled, the new price will apply to the user, starting with the next due date of the monthly subscription.

14. OPERATIONAL STABILITY

HEALY WORLD frequency subscription programs are provided with the highest degree of operational stability possible, but HEALY WORLD is not liable for outages caused by factors beyond its control. Such failures include, but are not limited to, power outages, failures in modem equipment, telecommunications links, or the like. In any case, HEALY WORLD will endeavor to restore normal operation as soon as possible.

15. MAINTENANCE OF THE SYSTEM

HEALY WORLD may, without prior notice, make operational changes to the Healy Frequency Programs for improvement or other purposes (e.g., by developing or updating software). In certain circumstances, it may be necessary to interrupt access to the frequency programs, generally between 9:00 p.m. and 6:00 a.m. CET. Such an interruption will be announced in advance, as far as foreseeable.

16. RIGHTS TO THE FREQUENCY PROGRAMS AND THE HEALY WORLD APPLICATION

16.1 TheHealy Frequency Programs remain the unrestricted property of HEALY WORLD. Customized software for Frequency Programs shall also remain the property of HEALY WORLD unless otherwise agreed. HEALY WORLD may assign its rights and obligations under this Agreement at any time to a commercially affiliated subsidiary or business unit, or to any affiliate or division thereof. Except as provided above, the rights and obligations under this Agreement may not be transferred to a third party without the written consent of the other party. In the event of such a transfer, you shall have the right to withdraw from the contract.

16.2 HEALY WORLD will provide updates to Apps to the extent necessary and appropriate. HEALY WORLD reserves the right to provide additional updates at its sole discretion. HEALY WORLD reserves the right to modify Apps at any time in a manner reasonably acceptable to User, e.g., to further develop them and improve the user experience. This right applies to both technical and content adjustments.

17. LIABILITY OF HEALY WORLD

HEALY WORLD has taken reasonable steps to ensure that the Spectrum Programs are free of malicious software, but cannot guarantee that the Programs will remain free of malicious software. To the fullest extent permitted by law, HEALY WORLD disclaims all warranties, express or implied, with respect to the Frequency Programs, including, but not limited to, implied warranties of fitness or suitability for a particular purpose.

In all other respects HEALY WORLD shall be liable in accordance with clause 6.

18. RIGHT OF REVOCATION

You are entitled to a right of withdrawal in accordance with the following provisions.

Cancellation policy

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Healy International B.V., Paterswoldseweg 806, 9728 Groningen, The Netherlands, phone: +31 507995084, e-mail: contact@healy.world) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the model withdrawal form for this purpose, but it is not mandatory.

The timely dispatch of the revocation is sufficient to comply with the revocation period.

Consequences of the revocation

If you revoke this contract, we must return to you all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with respect to this contract compared to the total scope of the services provided for in the contract.

– END OF THE CANCELLATION POLICY –

Your right of withdrawal shall also expire in the case of a contract for the purchase of digital content if the execution of the contract has been commenced after you have agreed to the commencement of the execution of the contract on your part before the end of the withdrawal period and you have confirmed your knowledge that you thereby lose your right of withdrawal.

Part C – OTHER

19. DATA PROTECTION AND CONFIDENTIALITY

19.1 Data processing shall be carried out in accordance with the relevant data protection laws. For the rest, reference is made to the information on data protection on our website: https://eu.healy.shop/de/privacy/

19.2 HEALY WORLD has implemented the necessary technical and organizational security measures in accordance with the legal requirements to ensure the security of the personal data processed.

19.3 HEALY WORLD is required to maintain the confidentiality of all information obtained about you and will not disclose such information to any third party unless required to do so by a court or regulatory agency of competent jurisdiction, and then only to the extent necessary.

20. SINGLE SIGN-ON SERVICES

20.1 Healy World uses a single sign-on authentication method (“SSO Services”). This allows Users of Healy World Services to securely authenticate to the Services and Applications and only need to enter their credentials once. There is no need to create a separate account with each application. The data provided during registration on the Healy World website is automatically and securely transferred into the system via an interface.

20.2 Users are responsible for the security of their login information and must not disclose it to third parties. The SSO Services may be changed or discontinued at any time without notice. Healy World shall not be liable for any damages arising from the use of SSO authentication

20.4 Users may change their login data or delete their account at any time if they so wish. By using SSO authentication, users agree to these terms.

21. FINAL PROVISIONS

21.1 Contracts between HEALY WORLD and the consumer shall be governed by the laws of the Netherlands, excluding the UN Sales Convention. However, this choice of law shall only apply to the extent that the consumer is not thereby deprived of the protection afforded to him by provisions which, under the law, may not be derogated from by agreement and which, in the absence of a choice of law, would have been applicable on the basis of statutory provisions. The statutory provisions on the restriction of the choice of law and on the applicability of mandatory provisions, in particular of the state in which the customer has his habitual residence as a consumer, shall remain unaffected.

The place of jurisdiction for all disputes arising from the contractual relationship between the consumer and HEALY WORLD, is the competent court of the country in which HEALY WORLD has its registered office.

21.2 The European Commission provides a platform for online dispute resolution (OS) at https://ec.europa.eu/consumers/odr/. HEALY WORLD is neither willing nor obliged to participate in the online dispute resolution pursuant to the Regulation on Online Dispute Resolution in Consumer Matters (ODR Regulation) or in a dispute resolution procedure before a consumer arbitration board pursuant to the Consumer Dispute Resolution Act (VSBG).

21.3 Should individual provisions of these General Terms and Conditions or of the contract concluded between the parties be or become invalid in whole or in part, this shall not affect the validity of the remainder of the contract. The ineffective points shall be replaced by the statutory provisions, if any.

CONTACT DETAILS

Healy International B.V.
Paterswoldseweg 806,
9728 Groningen
Netherlands
MANAGER: Beryl Gout

BTW ID: 858024068
CCI Number: 69816875
Email: contact@healy.world
 Phone: +31 507 995 084

This phone number is for revocation matters only. For further questions, please contact your support center.

Version: April 2023